Why is water leaking out on the side of the portafilter?

Check that the portafilter is correctly positioned.

Check the amount of coffee in the portafilter and make sure that there is not too much coffee powder in the portafilter. Ideally, the portafilter basket should not be filled with more than 0.32 or 0.56 oz. of espresso powder.

If this does not solve the problem, please contact our customer service team. The brew group seal may have become blocked.

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